Coach Terms and Conditions

The following guide summarises the benefits to you of joining the Coaching Network and what is required of you as a coach.

As one of our coaches, you will have the opportunity to continue to develop your skills and experience with a different range of clients and organisations. This will improve your skills when you are deployed as a coach within your own organisation and will also improve your skills and knowledge as a leader and manager. Research strongly supports the view that, as coaches practice their skills more, so their performance in their main role is enhanced and the performance of their teams also improves.

Your organisation also benefits because you will be exposed to the experience and knowledge of other similar organisations enabling the sharing of ideas and innovation which can help to improve performance and supports closer collaboration between public authorities. It helps to spread the understanding of the benefits of coaching and how authorities can work more closely together to improve overall performance.

We can offer support with coaching supervision, if you did not have this in place already, and with your continuing professional development as a coach.

Once you have been registered and accepted as a coach, membership of the Network will require you to:

  • Create and regularly update your profile within the coach database, including your current availability. This is what potential clients will see when they are looking for a coach so its important its up to date and reflects your approach to coaching. To ensure you are available to potential clients please select ‘Live Profile’ in the ‘Edit Your Profile’ page.
  • Deliver external coaching for a minimum of 2 clients per annum for the Coaching Network. This includes planning, any travel and write up but coaching within your own organisation does not count towards this commitment.
  • Respond within 14 days when you are emailed about a potential client via the Coaching Network either indicating acceptance or declining for one of the following reasons – already committed, unable to meet the client's stated needs or travel/distance problems. If you cannot respond within the timescale (e.g. due to leave or other reasons) you should arrange an appropriate 'out of office' message. This enables the client to move to select another coach.
  • Take the lead in making arrangements for the initial 'face to face' meeting, once a client is accepted. The Network is unable to reimburse any travelling expenses for coaches or clients and so, it is up to you to agree between you a mutually acceptable venue and timing. You are advised to have regard to your own and the client's safety and wellbeing in deciding on a suitable venue. For example, it would not be advisable to meet in yours or the client's home or in a pub or restaurant. Subsequent meetings may utilise telephone or video conferencing or Skype by prior agreement to minimise costs and inconvenience.
  • Encourage line managers/sponsors to take an active role in helping clients to transfer learning effectively to the workplace by contributing to the shaping of the overall goals of the coaching sessions and reviewing their outcomes. Ideally, the client will have discussed with their line manager/sponsor the desired goals and outcomes of the coaching and it may well be that this conversation may have led directly to the coaching being sought.
  • Enter the dates of the initial and subsequent coaching sessions (normally 3 or 4 each lasting an average of 1.5 - 2 hours) into the Coaching Network and complete the confidential coaching notes.
  • When coaching internally you can log your coaching hours on the system to help keep an accurate record for CCP/Practice purposes by selecting ‘Internal Client’ from the drop down menu on ‘View/Edit Coaching Session’ page.
  • Advise the Coaching Network Co-ordinator immediately if you encounter any problems during coaching which you do not feel able to handle, subject to the rules on confidentiality, or if for any reason, the client decides to terminate the coaching arrangements.
  • Complete the coaching review and evaluation form with the client and the line manager/sponsor at your final coaching session. The client will also be asked by North West Employers to complete a separate, non confidential evaluation of the coaching relationship. Forms can be found in the Resources tab when you are logged in to your account.
  • Update your availability on the system once the coaching relationship is concluded and, where appropriate, update your profile including any testimonial from clients.
  • Continue to develop your CPD record as a coach and utilise all opportunities to you, which may include events and network meetings offered by North West Employers.
  • Agree to abide by the Terms and Conditions and the Code of Conduct and to advise North West Employers immediately of any complaints or concerns arising from any of your coaching activities or any change in your employment status.
  • Keep your own line manager or appropriate person within your own organisation regularly updated about your involvement with the Coaching Network. If at any time your employer or employment status changes you must inform the Coaching Network Co-ordinator immediately.
  • Undertake regular supervision, at least twice annually, and continue professional development to maintain and improve your coaching skills and practice. This may be available via North West Employers.
  • Utilise the coaching resources available on the Coaching Network site and, where appropriate, add resources or case studies which will be of value to other coaches and the ongoing development of the coaching network.

You can withdraw from the Coaching Network at any time and North West Employers also reserve the right to refuse to accept applications to join the Network or to withdraw your approval to coach at any time.